Panda Press

Panda Press’ Challenges

“When we first approached Fortune Hart three years ago, we had two key problems with our accounts.

Outdated industry software had left our books requiring a bit of TLC. One of our former accountants didn’t treat Xero any differently to Sage and seemed to use it as just another bookkeeping tool, rather than using it to take a step forward with our accounts. This was something that we wanted to address moving forward.

We also had a member of staff working full time on the books. We process around 4,000 jobs every year and she was struggling to keep on top of the data. Until we met Darren and Lisa, we were unaware that there were lots of inconsistencies in our records due to the volume of work being processed.”

How Fortune Hart helped

“Darren and Lisa have been fantastic and really listened to what we needed from them. They implemented the best fully automated credit control systems which has reduced our workload immensely. We now spend our time focusing on what we do best – printing! It’s no more work to receive and process five invoices than it is to receive and process 50 as the process has become scalable. We don’t worry so much about chasing payment as Xero takes care of it. Our client debt book has been reduced by 75% and we now only spend an hour a week chasing unpaid invoices.”

“To improve our bookkeeping, we also meet every quarter with Darren to focus on our tax planning and record preparation. It means that any problems or inconsistencies can be resolved quickly before they become much bigger issues. Fortune Hart continue to point us in the right direction and their support has meant that customer queries and sales have become our priority once again. Rather than working full time on our books, our accounts department now only devotes two days a week to bookkeeping.”